Awesome Support Private Notes v3.2
Add private notes to tickets that only your agents and admins can see.
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Wanna add a note to yourself? Do you need to transfer a ticket to a colleague and want to give him/her some background on the issue?
With the Private Notes addon you are able to add as many notes as you want to a ticket, and the client will never see them. Private notes can only be seen by you or a fellow support staff.
Type anything you want into a private note – text, code, quotes… The note will then be added to the ticket and will be displayed in a different color for you to see it immediately.
Recent releases
Release history
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- Now agents will receive Private notes notifications when they are assigned the fist time.
View changelog
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- Ajax error when trying to close the lightbox and drag-and-drop attachments is turned off.
Frequently asked questions
Is Private Notes for Awesome Support GPL licensed?
Can I use Private Notes for Awesome Support on multiple websites?
How much does Private Notes for Awesome Support cost on GPLCoffee?
Are updates included with Private Notes for Awesome Support?
Is Private Notes for Awesome Support safe to download?
Auto-updates included
Install it once, update automatically.
The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites - up to 25. Included with 12-month and Geek Lifetime plans (plus legacy 6-month).