Awesome Support Gravity Forms v1.5.4
Create completely custom ticket forms using the leading form builder for WordPress.
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The Gravity Forms add-on for Awesome Support allows you to create just about any version of a new ticket screen or reply screen that you can imagine. You can then submit all or a portion of the data back to a new or existing Awesome Support ticket!
The best way to get a good idea of how this plugin works is to check out the documentation.
Comprehensive
This is the MOST COMPLETE Gravity Forms interface you will find among any WordPress Help Desk plugins – nothing else even comes close!
- Supports all key fields in Awesome Support including any custom fields you define.
- Store all data you collect in a form inside the ticket – either in separate standard and custom fields – or as text inside of a ticket or reply.
- Store form meta data inside a ticket (such as ip address)
- Send data BACK into a Gravity Forms form – this is useful when you want to show a list of department or products or even a list of ticket numbers!
- Update the STATUS or STATE of a ticket
- Set the AGENT assigned to a form – this allows you to use logic in a Gravity Forms form to determine which agent gets a ticket!
- Comprehensive documentation with links to SAMPLE FORMS – you get 6+ sample forms
- Much more!
What Kind Of Ticket Forms Can You Build With This?
- Create forms that allow you to be paid for support and automatically open a ticket when payment is complete
- Create a different form for each department
- Create forms that collect additional data for technical support
- Create forms that walk users through troubleshooting steps before creating a ticket
- Create forms that dynamically change the information requested depending on which department gets the ticket
- Create forms that dynamically routes the ticket to different agents based on your custom logic
Recent releases
Release history
- It was not possible to assign tickets when submitting a form and Using the Smart Agent Assignment add-on.
Frequently asked questions
Is Awesome Support - Gravity Forms Bridge GPL licensed?
What is the latest version of Awesome Support - Gravity Forms Bridge?
How much does Awesome Support - Gravity Forms Bridge cost on GPLCoffee?
Is Awesome Support - Gravity Forms Bridge safe to download?
Auto-updates included
Install it once, update automatically.
The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites - up to 25. Included with 12-month and Geek Lifetime plans (plus legacy 6-month).