Supportcandy Workflows Addon v3.1.3

Supportcandy Agentgroups Addon

by SupportCandy

As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents.

Supportcandy Export Tickets Addon

by SupportCandy

This add-on enables the CSV export functionality of the tickets.

Supportcandy Email Marketing Tools Integration

by SupportCandy

Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse.

Supportcandy Slack Integration - WordPress Plugin

by SupportCandy

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Supportcandy Productivity Suite - WordPress Plugin

by SupportCandy

The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively.

Supportcandy Webhooks Addon

by SupportCandy

Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent assignments.

Supportcandy Email Piping Addon

by SupportCandy

Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification wi...

Supportcandy Service Level Agreement Sla

by SupportCandy

SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.

Supportcandy Reports Addon

by SupportCandy

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Supportcandy Satisfaction Survey Addon

by SupportCandy

Customer feedback plays an important role in the support sector.

Supportcandy Private Credentials Addon

by SupportCandy

There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials, etc so in such cases gathering this sensitive information direct...

Supportcandy Assign Agent Rules

by SupportCandy

Tired of assigning agents every time ticket is created to your website?

Supportcandy Print Ticket Addon

by SupportCandy

This add-on adds Print functionality to your ticket page.

Supportcandy WooCommerce Addon

by SupportCandy

Want to provide easy way for your WooCommerce customers to create support tickets?

Supportcandy Knowledgebase Integrations

by SupportCandy

Integrates knowledge base functionality with SupportCandy support plugin for WordPress to provide documentation access within support tickets.

Supportcandy Usergroups Addon

by SupportCandy

You may have customers which is an organisation or company and requires multiple people to create tickets and each others ticket should be visible in between themselves then this is right solution...

Supportcandy Schedule Tickets Addon

by SupportCandy

Have you ever wanted that ticket should be automatically created every X days/months for tasks?

Awesome Support Gravity Forms

by Awesome Support

Create completely custom ticket forms using the leading form builder for WordPress.

Awesome Support Documentation

by Awesome Support

The Awesome Support Documentation add-on fills a critical piece of your support infrastructure - end-user documentation that your users will love.

Awesome Support Remote Tickets

by Awesome Support

Have you ever wanted to collect tickets on sites that are not your own site?

MinervaKB - Knowledge Base For WordPress With Analytics

by KonstruktStudio

Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly / monthly graph Search analytics - see what users searched for and which results...

Awesome Support Canned Responses

by Awesome Support

Are you tired of answering the same thing oven and over?

Awesome Support Private Notes

by Awesome Support

Add private notes to tickets that only your agents and admins can see.

Awesome Support Time Tracking Invoicing

by Awesome Support

Integrated time tracking and invoicing - there's nothing else like it!

Awesome Support Tasks & Todos

by Awesome Support

Do you want to attach checklists of tasks that need to be completed to your tickets?

Awesome Support Smart Ticket Submission

by Awesome Support

Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket

Awesome Support Service Level Agreements Sla

by Awesome Support

Collect important user information at the time they are most willing to provide it - when registering for support!

Awesome Support Report Widgets

by Awesome Support

Successful businesses run on data.

Awesome Support Public Tickets

by Awesome Support

Have you ever wanted to use your tickets as a knowledge base that your users can search for answers?

Awesome Support Notifications

by Awesome Support

The Notifications add-on will keep you up to date with your support operations - anytime, anywhere.

Awesome Support Custom User Registration Fields

by Awesome Support

Collect important user information at the time they are most willing to provide it - when registering for support!

Awesome Support Custom Statuses

by Awesome Support

Need more than the three default statuses?

Awesome Support Business Rules Engine

by Awesome Support

Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support WordPress Helpdesk Plugin.

Awesome Support Automatic Ticket Close

by Awesome Support

Do you need a way to manage tickets that have been abandoned by users?