Supportcandy Canned Reply Addon v3.1.6

Supportcandy Agentgroups Addon

by SupportCandy

As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents.

Supportcandy Export Tickets Addon

by SupportCandy

This add-on enables the CSV export functionality of the tickets.

Supportcandy Slack Integration - WordPress Plugin

by SupportCandy

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Supportcandy Webhooks Addon

by SupportCandy

Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent assignments.

Supportcandy Productivity Suite - WordPress Plugin

by SupportCandy

The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively.

Supportcandy Email Marketing Tools Integration

by SupportCandy

Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse.

Supportcandy Email Piping Addon

by SupportCandy

Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification wi...

Supportcandy Reports Addon

by SupportCandy

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Supportcandy Service Level Agreement Sla

by SupportCandy

SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.

Supportcandy Satisfaction Survey Addon

by SupportCandy

Customer feedback plays an important role in the support sector.

Supportcandy Assign Agent Rules

by SupportCandy

Tired of assigning agents every time ticket is created to your website?

Supportcandy Print Ticket Addon

by SupportCandy

This add-on adds Print functionality to your ticket page.

Supportcandy Private Credentials Addon

by SupportCandy

There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials, etc so in such cases gathering this sensitive information direct...

Supportcandy Usergroups Addon

by SupportCandy

You may have customers which is an organisation or company and requires multiple people to create tickets and each others ticket should be visible in between themselves then this is right solution...

Supportcandy Timer Addon

by SupportCandy

Enables SupportCandy agents to track and record time spent on individual support tickets for productivity monitoring.

Supportcandy Easy Digital Download Easy Digital Downloads EDD

by SupportCandy

This add-on will integrate Easy Digital Download (EDD) plugin with your Supportcandy.

Supportcandy Gravity Forms Addon

by SupportCandy

This add-on will integrate Gravity Forms with SupportCandy.

Awesome Support Gravity Forms

by Awesome Support

Create completely custom ticket forms using the leading form builder for WordPress.

Awesome Support Agent Front End

by Awesome Support

The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on the front-end.

Awesome Support Private Notes

by Awesome Support

Add private notes to tickets that only your agents and admins can see.

MinervaKB - Knowledge Base For WordPress With Analytics

by KonstruktStudio

Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly / monthly graph Search analytics - see what users searched for and which results...

Awesome Support Canned Responses

by Awesome Support

Are you tired of answering the same thing oven and over?

Awesome Support Remote Tickets

by Awesome Support

Have you ever wanted to collect tickets on sites that are not your own site?

Awesome Support Smart Replies

by Awesome Support

Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.

Awesome Support Company Profiles Shared Tickets

by Awesome Support

Company profiles allow MULTIPLE users from within the same company to open, view and manage tickets related to a company or organization.

Awesome Support Public Tickets

by Awesome Support

Have you ever wanted to use your tickets as a knowledge base that your users can search for answers?

Awesome Support Email Support

by Awesome Support

The easiest way to support your customers - email!

Awesome Support Easy Digital Downloads EDD

by Awesome Support

The Easy Digital Downloads add-on adds support for both EDD, the Software Licensing add-on and the Frontend Submission add-on.

Awesome Support Smart Ticket Submission

by Awesome Support

Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket

Awesome Support Custom Fields

by Awesome Support

The Custom Fields add-on for Awesome Support enable regular users to easily add new fields to the ticket form.

Awesome Support Smart Agent Assignment

by Awesome Support

Assign the most qualified agent to your tickets - the right agent on the right ticket makes for very happy customers.

Awesome Support Time Tracking Invoicing

by Awesome Support

Integrated time tracking and invoicing - there's nothing else like it!

Awesome Support Notifications

by Awesome Support

The Notifications add-on will keep you up to date with your support operations - anytime, anywhere.

Awesome Support Service Level Agreements Sla

by Awesome Support

Collect important user information at the time they are most willing to provide it - when registering for support!