Awesome Support Smart Agent Assignment v2.4.2
Assign the most qualified agent to your tickets - the right agent on the right ticket makes for very happy customers.
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Do you have multiple support agents in multiple departments or that each specialize in supporting a subset of your products? If so, then this extension is tailor-made for you! It allows you to select from 6 different algorithms to intelligently route incoming tickets to the proper support department or personnel.
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Frequently asked questions
Is Awesome Support - Smart Agent Assignment GPL licensed?
Can I use Awesome Support - Smart Agent Assignment on multiple websites?
How much does Awesome Support - Smart Agent Assignment cost on GPLCoffee?
Are updates included with Awesome Support - Smart Agent Assignment?
Is Awesome Support - Smart Agent Assignment safe to download?
Auto-updates included
Install it once, update automatically.
The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites - up to 25. Included with 12-month and Geek Lifetime plans (plus legacy 6-month).