Awesome Support Smart Agent Assignment v2.4.2

Awesome Support Custom User Registration Fields

by Awesome Support

Collect important user information at the time they are most willing to provide it - when registering for support!

Awesome Support Issue Tracking Survey

by Awesome Support

Easily manage multiple tickets that are the result of the same underlying issue

Awesome Support Tasks & Todos

by Awesome Support

Do you want to attach checklists of tasks that need to be completed to your tickets?

Awesome Support Time Tracking Invoicing

by Awesome Support

Integrated time tracking and invoicing - there's nothing else like it!

Awesome Support Smart Ticket Submission

by Awesome Support

Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket

Awesome Support Ticket Types & Templates

by Awesome Support

Pre-configure ticket templates that make it easy to gather the information you need to handle a ticket

Awesome Support Satisfaction Survey

by Awesome Support

Want to make sure you are providing high quality support? Just ask your customers - this add-on makes it easy!

Awesome Support Agent Front End

by Awesome Support

The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on the front-end.

Awesome Support Documentation

by Awesome Support

The Awesome Support Documentation add-on fills a critical piece of your support infrastructure - end-user documentation that your users will love.

Awesome Support Remote Tickets

by Awesome Support

Have you ever wanted to collect tickets on sites that are not your own site?

Awesome Support Canned Responses

by Awesome Support

Are you tired of answering the same thing oven and over?

Awesome Support Private Notes

by Awesome Support

Add private notes to tickets that only your agents and admins can see.

Awesome Support Custom Statuses

by Awesome Support

Need more than the three default statuses?

Awesome Support Guest Tickets

by Awesome Support

This add-on allows users to enter a ticket without having an account on the system.

Awesome Support Reports & Statistics

by Awesome Support

Do you run a support operation with multiple agents and need to track performance and other metrics?

Awesome Support Report Widgets

by Awesome Support

Successful businesses run on data.

Awesome Support Automatic Ticket Close

by Awesome Support

Do you need a way to manage tickets that have been abandoned by users?

Supportcandy Service Level Agreement Sla

by SupportCandy

SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.

Supportcandy Reports Addon

by SupportCandy

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Supportcandy Satisfaction Survey Addon

by SupportCandy

Customer feedback plays an important role in the support sector.

Supportcandy Canned Reply Addon

by SupportCandy

Add-on for SupportCandy that enables support agents to save and quickly insert frequently used responses into support tickets.

MinervaKB - Knowledge Base For WordPress With Analytics

by KonstruktStudio

Features Ajax intuitive Live Search with multiple themes Analytics dashboard, with views, likes and dislikes weekly / monthly graph Search analytics - see what users searched for and which results...

Supportcandy Agentgroups Addon

by SupportCandy

As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents.

Supportcandy Workflows Addon

by SupportCandy

Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.

Supportcandy LMS Integration - WordPress Plugin

by SupportCandy

Integrates popular LMS plugins to SupportCandy.

Supportcandy Export Tickets Addon

by SupportCandy

This add-on enables the CSV export functionality of the tickets.

Supportcandy Automatic Close Tickets Addon

by SupportCandy

Have you ever got in a situation that your customer didn't bother getting back to your replies?

Awesome Support Smart Replies

by Awesome Support

Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.

Supportcandy Slack Integration - WordPress Plugin

by SupportCandy

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Supportcandy Assign Agent Rules

by SupportCandy

Tired of assigning agents every time ticket is created to your website?

Supportcandy Print Ticket Addon

by SupportCandy

This add-on adds Print functionality to your ticket page.

Awesome Support Public Tickets

by Awesome Support

Have you ever wanted to use your tickets as a knowledge base that your users can search for answers?

Supportcandy Email Marketing Tools Integration

by SupportCandy

Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse.

Awesome Support Email Support

by Awesome Support

The easiest way to support your customers - email!