Awesome Support Report Widgets v2.0.4
Successful businesses run on data.
Same brand
More from Awesome Support
Awesome Support Gravity Forms
by Awesome Support
Create completely custom ticket forms using the leading form builder for WordPress.
Awesome Support Tasks & Todos
by Awesome Support
Do you want to attach checklists of tasks that need to be completed to your tickets?
Awesome Support Company Profiles Shared Tickets
by Awesome Support
Company profiles allow MULTIPLE users from within the same company to open, view and manage tickets related to a company or organization.
Related items
Related Support Plugins
Fluent Support Pro - WordPress Helpdesk And Customer Support Ticket Plugin
by WPManageNinja
The Super Fast, most versatile and feature-rich support plugin for WordPress Your Self Hosted Customer Support Solution in WordPress Fluent Support is the best and complete feature-rich customer su...
Supportcandy Email Piping Addon
by SupportCandy
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification wi...
Support Board - Chat & Helpdesk WordPress Plugin
by Schiocco
Support Board is a powerful chat and support solution to communicate with your users.
Successful businesses run on data. So how would you like to see an immediate data snapshot of your support operations as soon as you log into your WordPress administration area? With this add-on you can get that snapshot! Take a look at the wealth of data you can access when you log into your WordPress Admin Dashboard:
Widgets
Key data widgets include:
- Open and closed tickets count
- Open tickets by status
- Most recent tickets
- Open tickets by status chart summary
- Open tickets by agent chart summary
- Open tickets by product chart summary
- Open tickets by department chart summary
- Open tickets by priority chart summary
- Open tickets by channel chart summary
- Open tickets by agent and ticket age
- Open tickets by product and ticket age
- Open tickets by department and ticket age
- Open tickets by priority and ticket age
- Open tickets by channel and ticket age
- Closed tickets by ticket age
- Closed tickets by agent and ticket age
- Closed tickets by product and ticket age
Configuration Options Galore
Each chart widget can be configure to control:
- The type of chart
- The colors used
- Font sizes, Visibility of axis and much more
You have THREE full tabs of options available!
Control And Security
Of course you would want to be able to control the placement, layout, maybe decide if a widget can be viewed. We provide options to permanently disable each widget. And, to temporarily disable any one or more of them WordPress makes this easy for – you can use the normal WordPress Admin controls to add or remove widgets as well as move them around to create a layout that works for you! And, the data shown to agents generally correspond to the access they are granted to tickets.
So start making smarter data driven decisions about your support operations today – get the Awesome Support Report Widgets add-on!
Recent releases
Release history
- Many widgets weren't being restricted by agents when a standard agent was logged in.
Frequently asked questions
Is Awesome Support - Report Widgets GPL licensed?
What is the latest version of Awesome Support - Report Widgets?
How much does Awesome Support - Report Widgets cost on GPLCoffee?
Is Awesome Support - Report Widgets safe to download?
Auto-updates included
Install it once, update automatically.
The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites - up to 25. Included with 12-month and Geek Lifetime plans (plus legacy 6-month).