Awesome Support
Awesome Support is a self-hosted WordPress help desk plugin with tickets, canned responses, time tracking, and agent roles.
Products by this developer
Awesome Support Agent Front End
v2.1.2 · Awesome Support
The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on the front-end.
Awesome Support Documentation
v4.6.3 · Awesome Support
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure - end-user documentation that your users will love.
Awesome Support Gravity Forms
v1.5.4 · Awesome Support
Create completely custom ticket forms using the leading form builder for WordPress.
Awesome Support Private Notes
v3.2 · Awesome Support
Add private notes to tickets that only your agents and admins can see.
Awesome Support Canned Responses
v3.0.1 · Awesome Support
Are you tired of answering the same thing oven and over?
Awesome Support Remote Tickets
v1.5.0 · Awesome Support
Have you ever wanted to collect tickets on sites that are not your own site?
Awesome Support Service Level Agreements Sla
v1.1.2 · Awesome Support
Collect important user information at the time they are most willing to provide it - when registering for support!
Awesome Support Time Tracking Invoicing
v2.1.1 · Awesome Support
Integrated time tracking and invoicing - there's nothing else like it!
Awesome Support Tasks & Todos
v1.0.3 · Awesome Support
Do you want to attach checklists of tasks that need to be completed to your tickets?
Awesome Support Automatic Ticket Close
v1.0.8 · Awesome Support
Do you need a way to manage tickets that have been abandoned by users?
Awesome Support Custom Statuses
v1.1.2 · Awesome Support
Need more than the three default statuses?
Awesome Support Issue Tracking Survey
v1.1.2 · Awesome Support
Easily manage multiple tickets that are the result of the same underlying issue
Awesome Support Powerpack
v4.8.0 · Awesome Support
Get 50+ additional powerful features for your Awesome Support help-desk WordPress plugin!
Awesome Support Guest Tickets
v2.1.1 · Awesome Support
This add-on allows users to enter a ticket without having an account on the system.
Awesome Support FAQ
v3.1.3 · Awesome Support
Tired of answering the same questions over and over?
Awesome Support Business Rules Engine
v2.4.0 · Awesome Support
Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support WordPress Helpdesk Plugin.
Awesome Support Reports & Statistics
v1.3.1 · Awesome Support
Do you run a support operation with multiple agents and need to track performance and other metrics?
Awesome Support Custom FAQs
v2.2.0 · Awesome Support
Use this add-on to integrate your existing WordPress based FAQ database into Awesome Support.
Awesome Support Custom Fields
v2.0.1 · Awesome Support
The Custom Fields add-on for Awesome Support enable regular users to easily add new fields to the ticket form.
Awesome Support Notifications
v2.1.0 · Awesome Support
The Notifications add-on will keep you up to date with your support operations - anytime, anywhere.
Awesome Support Public Tickets
v1.2.0 · Awesome Support
Have you ever wanted to use your tickets as a knowledge base that your users can search for answers?