Awesome Support
Awesome Support is a self-hosted WordPress help desk plugin with tickets, canned responses, time tracking, and agent roles.
Awesome Support - Documentation
v4.6.3 · Awesome Support
The Awesome Support Documentation add-on fills a critical piece of your support infrastructure – end-user documentation that your users will love.
Awesome Support - Gravity Forms Bridge
v1.5.4 · Awesome Support
Create completely custom ticket forms using the leading form builder for WordPress.
Awesome Support - Agent Front-End
v2.1.2 · Awesome Support
The Agent Front-end add-on for Awesome Support provides a simple interface for your agents to handle basic ticket tasks on the front-end.
Private Notes for Awesome Support
v3.2 · Awesome Support
Add private notes to tickets that only your agents and admins can see.
Awesome Support - Remote Tickets
v1.5.0 · Awesome Support
Have you ever wanted to collect tickets on sites that are not your own site?
Awesome Support - Canned Responses
v3.0.1 · Awesome Support
Are you tired of answering the same thing oven and over?
Awesome Support - Smart Replies With Integrated Artificial Intelligence
v5.0.1 · Awesome Support
Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.
Awesome Support - Company Profiles (Shared Tickets)
v1.4.1 · Awesome Support
Company profiles allow MULTIPLE users from within the same company to open, view and manage tickets related to a company or organization.
Awesome Support - Smart Ticket Submission
v1.0.1 · Awesome Support
Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket
Awesome Support - Service Level Agreements (SLA)
v1.1.2 · Awesome Support
Collect important user information at the time they are most willing to provide it - when registering for support!
Awesome Support - Report Widgets
v2.0.4 · Awesome Support
Successful businesses run on data.
Awesome Support - Public Tickets
v1.2.0 · Awesome Support
Have you ever wanted to use your tickets as a knowledge base that your users can search for answers?
Awesome Support - Issue Tracking
v1.1.2 · Awesome Support
Easily manage multiple tickets that are the result of the same underlying issue
Awesome Support - Advanced Reports And Statistics
v1.3.1 · Awesome Support
Do you run a support operation with multiple agents and need to track performance and other metrics?
Awesome Support - Auto Close
v1.0.8 · Awesome Support
Do you need a way to manage tickets that have been abandoned by users?
Awesome Support - Custom FAQ
v2.2.0 · Awesome Support
Use this add-on to integrate your existing WordPress based FAQ database into Awesome Support.
Awesome Support - Guest Tickets
v2.1.1 · Awesome Support
This add-on allows users to enter a ticket without having an account on the system.
Easy Digital Downloads for Awesome Support
v1.0.10 · Awesome Support
The Easy Digital Downloads add-on adds support for both EDD, the Software Licensing add-on and the Frontend Submission add-on.
Awesome Support - Tasks and Todos
v1.0.3 · Awesome Support
Do you want to attach checklists of tasks that need to be completed to your tickets?
Awesome Support - Custom Status And Labels
v1.1.2 · Awesome Support
Need more than the three default statuses?
Awesome Support - Custom User Registration Fields
v1.1.3 · Awesome Support
Collect important user information at the time they are most willing to provide it - when registering for support!