Awesome Support - Remote Tickets featured image

Awesome Support Remote Tickets v1.5.0

Developer: Awesome SupportCategory: WordPress PluginsTrusted with 73 downloadsProLatest v1.5.0Updated 2y ago

Have you ever wanted to collect tickets on sites that are not your own site?

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Requires Pro tier or higher

935.5 KB

From $5.99 / year

Install + auto-update on your sitesIncluded in 12-month and Geek Lifetime plans (plus legacy 6-month) - install from wp-admin, up to 25 connected sites.

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Have you ever wanted to collect tickets on sites that are not your own site? Or maybe you wanted to collect tickets from sub-sites on a multi-site network while maintaining one central database of tickets. With the Remote Tickets add-on you can do exactly that.

This add-on allow you to create unlimited Javascript Widgets that can be installed on any website – these sites do not even have to be WordPress sites! Once the widget is installed, you get a HELP button in the lower right corner of the screen. When the user clicks that button they will be presented with a small form that collects the information required to open a new ticket.

Features

  • Create unlimited widgets/gadgets
  • Use one widget on many sites or create a new one for each site
  • Widgets can be used on your main site as well as remote sites
  • Customize the text and colors for each widget
  • Control which core fields are added to each widget (eg: you can leave out the department field but keep the priority field)
  • Enable/disable authentication – disabling authentication will automatically create a new account for new users

Recent releases

Release history

View all 2 versions
v1.5.0Latest
Oct 2, 2023935.5 KB
Improved
  • Now the departments field will show more than ten departments in the dropdown list.
v1.4.0
Oct 2, 2023945.1 KB
View changelog
Added
  • Requires Awesome Support 5.8.0 or later
  • Uses the integrated API in Awesome Support 5.8.0

Frequently asked questions

Is Awesome Support - Remote Tickets GPL licensed?
Yes, Awesome Support - Remote Tickets is distributed under the GNU General Public License (GPL). You can legally use, modify, and redistribute it on unlimited websites.
Can I use Awesome Support - Remote Tickets on multiple websites?
Yes. Under the GPL license, there are no domain or site restrictions. You can install Awesome Support - Remote Tickets on as many websites as you need.
How much does Awesome Support - Remote Tickets cost on GPLCoffee?
Awesome Support - Remote Tickets is available for $5.99 for a 1-year license or $15.99 for a lifetime license. Membership plans also include credit-based access so you can download Awesome Support - Remote Tickets along with thousands of other plugins for a single subscription.
Are updates included with Awesome Support - Remote Tickets?
Yes. Every new release of Awesome Support - Remote Tickets is synced to GPLCoffee automatically. You can download the latest version any time, and subscribers can use the one-click connector plugin to update directly from their WordPress dashboard.
Is Awesome Support - Remote Tickets safe to download?
Every Awesome Support - Remote Tickets release is scanned with VirusTotal before publication. Scan results (including the specific threat report URL when available) are visible on each version page, and releases flagged as malicious are blocked from the catalog.

Auto-updates included

Install it once, update automatically.

The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites - up to 25. Included with 12-month and Geek Lifetime plans (plus legacy 6-month).