Awesome Support Guest Tickets v2.1.1
This add-on allows users to enter a ticket without having an account on the system.
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This add-on allows users to enter a ticket without having an account on the system. This can help to create less friction in the support process and is suitable for a large variety of customer support organizations.
The extension accepts the ticket data and automatically:
- Creates an account
- Creates the ticket
- Logs the user out and redirects to a thank-you page
Users with email addresses that are already registered are prompted to login before creating a ticket.
Uses The Standard Ticket Login Screen
The standard ticket login screen is modified as shown in the image below – notice the Guest Log In section. Both standard users and guest users receive a similar customer experience and workflow.
Simple Configuration
The add-on is very simple to configure and requires only that you create and set a thank you page to help personalize the user experience.
Recent releases
Release history
- Made the google invisible recaptcha option not conflict with the POWERPACK recaptcha option
Frequently asked questions
Is Awesome Support - Guest Tickets GPL licensed?
Can I use Awesome Support - Guest Tickets on multiple websites?
How much does Awesome Support - Guest Tickets cost on GPLCoffee?
Are updates included with Awesome Support - Guest Tickets?
Is Awesome Support - Guest Tickets safe to download?
Auto-updates included
Install it once, update automatically.
The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites - up to 25. Included with 12-month and Geek Lifetime plans (plus legacy 6-month).