Awesome Support Smart Ticket Submission v1.0.1
Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket
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Have you ever wanted to make sure that your users searched through your FAQs, Documentation and other help resources before submitting a ticket? This add-on makes sure that happens.
Many tickets are opened even though the answer to the users question is already present in your documentation and FAQs. This extension makes sure those resources are utilized before a ticket is opened. By doing this, you can easily reduce your ticket volume.
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Frequently asked questions
Is Awesome Support - Smart Ticket Submission GPL licensed?
What is the latest version of Awesome Support - Smart Ticket Submission?
How much does Awesome Support - Smart Ticket Submission cost on GPLCoffee?
Is Awesome Support - Smart Ticket Submission safe to download?
Auto-updates included
Install it once, update automatically.
The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites. Included with every membership plan: 10 to 40 connected sites depending on the plan (Lite 10, Pro 20, Geek and Lifetime 40).