Awesome Support Ticket Types & Templates v1.0.0
Pre-configure ticket templates that make it easy to gather the information you need to handle a ticket
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The Ticket Types add-on for the Awesome Support Help-desk Plugin enhances the core Ticket Types option by allowing each Ticket Type to default the SUBJECT and DESCRIPTION fields. Each Ticket Type can have a different default for those two fields. So, each ticket type can be configured to:
- Automatically populate the ticket subject with its own default subject
- Automatically populate the ticket description with its own default description
- Optionally prevent the user from changing the ticket subject
- Optionally prevent the user from changing the ticket description
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Release history
Frequently asked questions
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Auto-updates included
Install it once, update automatically.
The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites. Included with every membership plan: 10 to 40 connected sites depending on the plan (Lite 10, Pro 20, Geek and Lifetime 40).