SupportCandy
SupportCandy is a simple, self-hosted WordPress help desk with an intuitive ticket UI and flexible add-ons.
Products by this developer
Supportcandy Email Piping Addon
v3.3.8 · SupportCandy
Email Piping adds ability to import emails directly to your ticket system so that client can create ticket just by sending email to your support or reply ticket by replying to email notification wi...
Supportcandy Service Level Agreement Sla
v3.2.2 · SupportCandy
SLA (Service Level Agreement) adds ability to keep track of ticket timing set in SLA Policies.
Supportcandy Reports Addon
v3.2.2 · SupportCandy
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Supportcandy Satisfaction Survey Addon
v3.2.7 · SupportCandy
Customer feedback plays an important role in the support sector.
Supportcandy Canned Reply Addon
v3.1.6 · SupportCandy
Add-on for SupportCandy that enables support agents to save and quickly insert frequently used responses into support tickets.
Supportcandy Export Tickets Addon
v3.1.7 · SupportCandy
This add-on enables the CSV export functionality of the tickets.
Supportcandy Agentgroups Addon
v3.1.3 · SupportCandy
As name suggests, you can create groups of agents to whom you can assign tickets to just like individual agents.
Supportcandy Workflows Addon
v3.1.3 · SupportCandy
Unlock the power of automation with SupportCandy workflows, revolutionizing the way you manage your processes.
Supportcandy LMS Integration - WordPress Plugin
v3.1.4 · SupportCandy
Integrates popular LMS plugins to SupportCandy.
Supportcandy Automatic Close Tickets Addon
v3.1.2 · SupportCandy
Have you ever got in a situation that your customer didn't bother getting back to your replies?
Supportcandy Slack Integration - WordPress Plugin
v3.0.8 · SupportCandy
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Supportcandy Assign Agent Rules
v3.1.2 · SupportCandy
Tired of assigning agents every time ticket is created to your website?
Supportcandy Print Ticket Addon
v3.1.7 · SupportCandy
This add-on adds Print functionality to your ticket page.
Supportcandy Email Marketing Tools Integration
v3.0.4 · SupportCandy
Elevate customer engagement by effortlessly connecting SupportCandy with leading email marketing tools like MailChimp and GetResponse.
Supportcandy Private Credentials Addon
v3.1.2 · SupportCandy
There are some cases when we need some sensitive information with tickets like website access details, FTP access, user credentials, etc so in such cases gathering this sensitive information direct...
Supportcandy Productivity Suite - WordPress Plugin
v3.1.5 · SupportCandy
The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively.
Supportcandy Webhooks Addon
v3.0.8 · SupportCandy
Webhooks deliver real-time notifications, ensuring you stay informed during critical support events, from new ticket creation to closures and agent assignments.
Supportcandy Usergroups Addon
v3.2.6 · SupportCandy
You may have customers which is an organisation or company and requires multiple people to create tickets and each others ticket should be visible in between themselves then this is right solution...
Supportcandy FAQs Integrations
v3.1.0 · SupportCandy
This add-on will integrate Gravity Forms with SupportCandy.
Supportcandy Knowledgebase Integrations
v3.1.1 · SupportCandy
Integrates knowledge base functionality with SupportCandy support plugin for WordPress to provide documentation access within support tickets.
Supportcandy Timer Addon
v3.2.2 · SupportCandy
Enables SupportCandy agents to track and record time spent on individual support tickets for productivity monitoring.