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Support

Improve customer support with helpdesk plugins featuring ticketing, knowledge bases, and support team tools.

67 plugins4 developers
SupportCandy - Assign Agent Rules featured image

Supportcandy Assign Agent Rules

v3.1.2 · SupportCandy

Tired of assigning agents every time ticket is created to your website?

Pro
1
Awesome Support - Time Tracking and Invoicing featured image

Awesome Support Time Tracking Invoicing

v2.1.1 · Awesome Support

Integrated time tracking and invoicing - there's nothing else like it!

Pro
1
Awesome Support - Tasks and Todos featured image

Awesome Support Tasks & Todos

v1.0.3 · Awesome Support

Do you want to attach checklists of tasks that need to be completed to your tickets?

Pro
1
Awesome Support - Smart Ticket Submission featured image

Awesome Support Smart Ticket Submission

v1.0.1 · Awesome Support

Integrate a guided tour of FAQs, Documentation and other help resources before a user opens a ticket

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1
Awesome Support - Service Level Agreements (SLA) featured image

Awesome Support Service Level Agreements Sla

v1.1.2 · Awesome Support

Collect important user information at the time they are most willing to provide it - when registering for support!

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Awesome Support - Report Widgets featured image

Awesome Support Report Widgets

v2.0.4 · Awesome Support

Successful businesses run on data.

Pro
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Awesome Support - Public Tickets featured image

Awesome Support Public Tickets

v1.2.0 · Awesome Support

Have you ever wanted to use your tickets as a knowledge base that your users can search for answers?

Pro
1
Awesome Support - Notifications featured image

Awesome Support Notifications

v2.1.0 · Awesome Support

The Notifications add-on will keep you up to date with your support operations - anytime, anywhere.

Pro
1
Awesome Support - Custom User Registration Fields featured image

Awesome Support Custom User Registration Fields

v1.1.3 · Awesome Support

Collect important user information at the time they are most willing to provide it - when registering for support!

Pro
1
Awesome Support - Custom Status And Labels featured image

Awesome Support Custom Statuses

v1.1.2 · Awesome Support

Need more than the three default statuses?

Pro
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Awesome Support - Business Rules Engine featured image

Awesome Support Business Rules Engine

v2.4.0 · Awesome Support

Powerful rules based ticket-handling is the domain of this add-on to the Awesome Support WordPress Helpdesk Plugin.

Pro
1
Awesome Support - Auto Close featured image

Awesome Support Automatic Ticket Close

v1.0.8 · Awesome Support

Do you need a way to manage tickets that have been abandoned by users?

Pro
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Awesome Support - Advanced Reports And Statistics featured image

Awesome Support Reports & Statistics

v1.3.1 · Awesome Support

Do you run a support operation with multiple agents and need to track performance and other metrics?

Pro
1
Awesome Support - Custom FAQ featured image

Awesome Support Custom FAQs

v2.2.0 · Awesome Support

Use this add-on to integrate your existing WordPress based FAQ database into Awesome Support.

Pro
1
Awesome Support - Custom Fields featured image

Awesome Support Custom Fields

v2.0.1 · Awesome Support

The Custom Fields add-on for Awesome Support enable regular users to easily add new fields to the ticket form.

Pro
1
Awesome Support - FAQ featured image

Awesome Support FAQ

v3.1.3 · Awesome Support

Tired of answering the same questions over and over?

Pro
1
Awesome Support - Smart Agent Assignment featured image

Awesome Support Smart Agent Assignment

v2.4.2 · Awesome Support

Assign the most qualified agent to your tickets - the right agent on the right ticket makes for very happy customers.

Pro
1
Awesome Support - Guest Tickets featured image

Awesome Support Guest Tickets

v2.1.1 · Awesome Support

This add-on allows users to enter a ticket without having an account on the system.

Pro
1
Awesome Support - Smart Replies With Integrated Artificial Intelligence featured image

Awesome Support Smart Replies

v5.0.1 · Awesome Support

Infuse some Machine Learning (ML) and Artificial Intelligence (AI) into your help-desk and support operations.

Pro
1
SupportCandy -  Productivity Suite featured image

Supportcandy Productivity Suite - WordPress Plugin

v3.1.6 · SupportCandy

The productivity suite is a collection of features designed to help agents/users perform various tasks more efficiently and effectively.

Pro
1
E-Mail Support for Awesome Support featured image

Awesome Support Email Support

v5.7.4 · Awesome Support

The easiest way to support your customers - email!

Pro
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