Release v2.2.0
Fluent Support Pro v2.2.0
What's new in v2.2.0
Fluent Support Pro v2.2.0 was released on . The Super Fast, most versatile and feature-rich support plugin for WordPress Your Self Hosted Customer Support Solution in WordPress Fluent Support is the best and complete feature-rich customer su... See the full changelog below and compare with the complete version history.
Release details
Released
206.6 KB
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Changelog
Added
- Internal Notifications module — agents now receive real-time in-app notifications for @mentions, ticket assignments and reassignments, customer replies, ticket close/reopen events, and Workflow triggers; fully configurable per event category with a self-notification toggle
- FluentBooking integration — insert available time slots from ticket replies, view upcoming meetings in the ticket sidebar, and log scheduled-meeting notes automatically
- Public ticket numbers with optional prefix support — configurable serial numbers display in email notifications, ticket UI, and Customer Portal; admins can set a minimum ticket number and per-product prefix via the fluent_support/ticket_prefix filter
- FluentCommunity as a global Customer Portal destination, embedding Fluent Support inside a FluentCommunity space
- fluent_support/ticket_content_before_render, fluent_support/ticket_content_after_render, fluent_support/response_content_before_render, and fluent_support/response_content_after_render filters for developer control over ticket and response content rendering
- Signing Secret support for Slack and Telegram webhooks while maintaining compatibility with existing integrations.
Improved
- Customer portal destination setting — choose where ticket links in email notifications redirect (Customer Portal, WooCommerce My Account, or FluentCommunity)
- attachment handling for agent-created ticket emails and pasted inline images
- dark mode visibility for filters, switches, radios, tables, and reply controls
Other
- Refined the ticket reply composer UI for a smoother and more intuitive reply-writing experience.
Fixed
- Customer Portal not immediately reflecting ticket status changes applied by a Workflow action (e.g., auto-close on customer reply)
- Fluent Support admin font (Inter) leaking into WordPress admin chrome outside Fluent Support pages
- Dark mode toggle switch colors in Global Settings
- Global Settings page design inconsistencies
- Shortcode attribute not normalizing to lowercase
Compatibility
- Requires WordPress
- 5.6
- Tested up to
- 7.0
- Requires PHP
- 7.4
Verified safe
Fluent Support Pro v2.2.0 scanned clean with no security threats detected.
View full scan report