Release v2.1.0
Fluent Support Pro v2.1.0
What's new in v2.1.0
Fluent Support Pro v2.1.0 was released on . The Super Fast, most versatile and feature-rich support plugin for WordPress Your Self Hosted Customer Support Solution in WordPress Fluent Support is the best and complete feature-rich customer su... See the full changelog below and compare with the complete version history.
Release details
Released
218.1 KB
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Changelog
Added
- Agent Groups to organize support teams and enable smart ticket distribution
- Agent Signature option for support agents
- Agent-Initiated Tickets (agents can create tickets on behalf of customers)
- new email template for Agent-Initiated Tickets
- file upload integration with Cloudflare R2 and Amazon S3 (Pro)
- Dynamic Sidebar Widgets system (hook-based, supports PHP and Vue components)
- fluent_support/should_send_notification filter to control notification delivery across channels
Improved
- overall security
- database queries for better performance
Fixed
- Fluent Boards integration action availability in free version when plugin is active
- portal signup visibility issue when using shortcode attribute
- “Close Ticket Silently” not suppressing email notifications
- incorrect syncing of customer status with FluentCRM
- advanced filter deletion issue in tickets list
- theme mode toggle visibility issue
- untranslated strings in advanced filter options
Compatibility
- Requires WordPress
- 5.6
- Tested up to
- 7.0
- Requires PHP
- 7.4
Verified safe
Fluent Support Pro v2.1.0 scanned clean with no security threats detected.
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