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RetentionKit v1.3 - WooCommerce Plugin

Developer: Tribe InteractiveCategory: WordPress PluginsTrusted with 2 downloadsProLatest v1.3Updated 8mo ago

Stop Losing Subscription Customers In WooCommerce RetentionKit is a WooCommerce Subscriptions extension that allows you to create custom cancel experiences to improve retention, keep your recurring...

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Stop Losing Subscription Customers In WooCommerce

RetentionKit is a WooCommerce Subscriptions extension that allows you to create custom cancel experiences to improve retention, keep your recurring revenue steady and your customers happy.

Create custom cancellation workflows to boost retention

When your customers go to cancel, present them with a customized cancel popup experience that gathers information and keeps them subscribed.

  • Trigger different workflows by product or product categories
  • Enable / disable popup steps
  • Customize popup images and copy
  • Track metrics per workflow

Understand Why Customers Cancel with Surveys

Poll your customers before they cancel to understand why they want to leave. Use this information to improve your store and reduce churn.

  • Track & store survey responses
  • Send survey responses to Klaviyo
  • Customize survey responses (coming soon!)
  • Create custom surveys per product (coming soon!)

Give Customers Incentives to Stay

Give customers discounts on their next subscription to keep them retained. Create different discounts per subscription product or product category.

  • Auto-create coupons that apply to the customer’s subscription
  • Customize coupon details per workflow
  • Prevent coupons from being used multiple times
  • Give customers the option to skip their next subscription period

Recent releases

Release history

View all 1 version
v1.3LatestVerified Safe
Dec 24, 2025623.4 KB
Fixed
  • Coupon usage limit condition changes
  • Active for x payments feature not working
Improved
  • Add a way to update the customer’s profile on Klaviyo when the RetentionKit survey is filled
  • Add full reason (value) in Klaviyo profile when RK survey is filled
  • After workflow conditions HTML hook added
  • Update survey response customization UI
  • RetentionKit license HTML logic changes
  • Admin response page HTML changes
  • Update label for survey responses
  • Remove action to apply the discount on the next subscription
  • Condition changes for the survey response screen
Added
  • RetentionKit Autoship plugin add-on condition added
  • Filters meta box added in the WorkFlow admin area
  • Add survey response to the workflow settings (Back-end)
  • Add survey response to the front-end based on individual workflow settings (Front-end)
  • Add condition to hide Skip step if the Autoship QPilot add-on is activated
  • Make Survey responses option ON by default to display default survey responses
  • Display first popup screen until user selects the survey response option and click on "Continue" button
  • Remove old coupon code from the renewal order (if any)
  • Add subscription notes when a coupon has been applied
  • Restrict how many times a user requests a coupon
  • Add number input for a number of "days" before expiring

Frequently asked questions

Is RetentionKit GPL licensed?
Yes, RetentionKit is distributed under the GNU General Public License (GPL). You can legally use, modify, and redistribute it on unlimited websites.
What is the latest version of RetentionKit?
The latest version of RetentionKit on GPLCoffee is v1.3 (released Dec 24, 2025, 623.4 KB download size). Every new release is synced automatically, and subscribers can update directly from their WordPress dashboard with the one-click connector plugin.
How much does RetentionKit cost on GPLCoffee?
RetentionKit is available for $5.99 for a 1-year license or $15.99 for a lifetime license. Membership plans also include credit-based access so you can download RetentionKit along with thousands of other plugins, themes, and PHP scripts for a single subscription.
Which WordPress and PHP versions does RetentionKit support?
The current release of RetentionKit requires WordPress 5.0 or higher, tested up to WordPress 6.1.1, PHP 7.0 or higher. Per-release compatibility details are listed in the version history.
Is RetentionKit safe to download?
Yes. The latest release of RetentionKit (v1.3) was scanned with VirusTotal and came back clean. Scan results are visible on each version page, and releases flagged as malicious are blocked from the catalog.

Auto-updates included

Install it once, update automatically.

The GPLC Connector installs this plugin from your wp-admin and rolls out new versions to your connected sites - up to 25. Included with 12-month and Geek Lifetime plans (plus legacy 6-month).