5 versions
Awedesk Pro (formerly Almighty Support) history.
Every release of Awedesk Pro (formerly Almighty Support) is archived here with its changelog, file size, and security scan result. Use the archive to roll back to a stable release or audit what changed between updates.
3 of 5 releases scanned clean
v1.9.3Latest
June 8, 20265.0 MBScanned
Other
- May 14, 2026
- IMP • Documented GDPR coverage and QA notes for admins, testers, and support teams.
Added
- • GDPR support in native WordPress privacy tools for Awedesk support data exports.
- • GDPR erasure support for Awedesk support data, including retained ticket history redaction.
- • Awedesk suggested privacy policy content in the WordPress Privacy Policy Guide.
May 20, 20264.9 MBScanned
Added
- Introduce Chatbot for Awedesk
- Labels Admin: ability to filter assignable to tickets/clients
Improved
- Styling issues – WP 7
- Do not auto-close ticket unless its status is “client” (answered)
- Piping: do not attach ticket answers if email does not match
- Saving labels: optimistic updates
- Move editable ticket meta to sidebar
- Investigate single ticket page showing content from another ticket
- EDD collapsed widget
- When an agent is removed, the tickets assigned to that agent, should become unassigned
Fixed
- EDD – wrong expiration date for a lifetime license
v1.9.0Unavailable
October 29, 20254.8 MB
Added
- Rich text editor in ticket submission form
- New“Saved” indicator in ticket listings
- Search tickets by exact ID
Improved
- Rich text rendering improvements (code, block, pre, quote)
- Reorganize the single ticket toolbar
- PHP 8 compatibility improvements
- Ticket counter in main menu should reflect search results count
Fixed
- PeepSo integration can cause a redirect loop
- Easy Digital Downloads purchase dates are sometimes “false”
- Links containing @ should not be treated as emails
April 27, 20254.4 MB
Added
- Rich text editor in replies
- App: push notifications about activity in saved tickets
- Recaptcha support
- New“Allow client close” option in tickets
- New“Allow client reopen” option in tickets
- Dark theme
- Configurable accent color
- Configurable automatic focus mode
- Ability to link directly to the submission form
Improved
- Signature editing improvements
- Change “prevent auto-close” to “allow auto-close”
Why archive
Sometimes the latest release isn't the one you need. The archive lets you pin Awedesk Pro (formerly Almighty Support) to a known-good version, or roll back while a bug is investigated. Every release stays scanned and reachable.